Privacy Policy
Last updated on: 18 March 2026
This Privacy Policy explains how Paws & Keys (“we”, “us”, “our”) collects, uses and protects your personal information when you use pawsandkeys.com.
Information we collect
We may collect information you provide, such as:
Name
Email address
Phone number / WhatsApp
LINE ID
Rental preferences (budget, areas, move-in date, bedrooms)
Pet details (type, size / weight, number of pets)
Any messages or additional details you submit
We may also collect basic technical data, such as:
device type
browser type
pages visited
approximate location (via IP address)
How we use your information
We use your information to:
respond to your enquiries
match you with pet-friendly rental options
connect you with partner agents for viewings and contracts
improve our Website and services
send optional updates / newsletters (only if you subscribe)
Sharing your information
We may share your information with trusted third parties, including:
partner real estate agents (to arrange viewings and assist with rentals)
service providers (website hosting, analytics, forms, email tools)
Legal basis (where applicable)
Where required, we process personal information based on:
your consent (e.g., submitting a form or subscribing)
legitimate interests (e.g., responding to enquiries and improving the service)
Cookies and analytics
We may use cookies and similar technologies to understand Website usage and improve performance. We may use analytics tools such as Google Analytics.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how some parts of the Website work.
Data retention
We retain personal information only as long as needed for:
responding to enquiries,
providing matching services,
maintaining records for legitimate business purposes.
You can request deletion at any time (see “Your rights”).
Your rights
You may request to:
access your personal information
correct inaccurate information
delete your information
opt out of marketing emails at any time
To request this, contact: info@pawsandkeys.com
Data security
We take reasonable steps to protect your information. However, no online service can guarantee complete security.
Third-party links
Our Website may include links to third-party websites. We are not responsible for their privacy practices.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.
Contact
If you have questions about this Privacy Policy, contact:
Email: info@pawsandkeys.com
Paws & Keys is a referral platform. Viewings, contracts and payments are handled directly by partner agents and landlords. Pet policies may change and should be confirmed in writing before signing.
